Rewards Points can be redeemed by either logging on to www.myrewardspoints.com or by calling our Service Centre on +20 (2) 739 4050 between 8:00am to 5:00pm from Sunday to Thursday.
This is dependent on airline and their fare rules. Each airline has its own rules. However the further in advance that flights are booked, the better the chance that you will be able to get a lower priced reward.
This is dependent on the actual Air Reward cost. However, there is a minimum cost of 30,000 Rewards Points.
Unfortunately no, you will need to contact the airline directly for all your special requests, e.g. meal choices, seat allocation.
Unfortunately not. Once the Points have expired, members will not be able to have them reinstated. However members will have 12 months to redeem the Rewards Points that were issued prior to 31st March 2010 and will expire in March 2013. All other Rewards Points will have a 3 year shelf life.
Yes your flight reward quote is based on the full ticket price so you can pay fully in Rewards Points if your balance allows.
Yes, Flight Reward prices apply for the whole flight ticket which includes the airfare, booking fee, airport taxes, duties and charges (including government and other taxes).
Yes, Flight Rewards can be paid for with a combination of Reward Points + Money. A minimum spend of 30,000 Rewards Points applies.