A fee of 730 EGP per change per person will apply plus any airline fees. These fees, plus any fare difference if applicable, are payable with a valid Visa or MasterCard credit card only. Payment of change fees and fare differences in Rewards Points is not permitted.
Adults: 12 years and older
Children: 2 to up to 12 years old
Infants: 0 to up to 2 years old (infants must be less than 2 years of age at the time of the return flight in order to obtain an infant fare)
There are two parts to the policy:
Fifteen Month Inactive Account Closure Policy
Simply put, this means that accounts with no activity (earning or redeeming Rewards Points) in a 15 month period will become inactive and the Rewards Points in the account will expire. It is simple to keep your account active, simply use your HSBC Premier, Advance, and Platinum credit cards for all your shopping or spend your Rewards Points on rewards
Three Year Rewards Points Expiry Policy
A simple way to view this is that Rewards Points have a shelf life of three years. Therefore, we encourage members to enjoy their Rewards Points before the end of their shelf life; otherwise these Rewards Points will be deducted from their account. All Rewards Points collected will be available for redemption for 3 years (36 months) following the date they were credited to the account. Any Rewards Points that are not redeemed after the 3 years will be deducted from the account and expired.
For example, if a member earned 500 Rewards Points in February 2013 they will be able to redeem these Rewards Points until February 2016.